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Refund Policy

All cancellations must be received at least 24 hours before the start of the class and registration refunds are subject to a $50 administrative fee. Cancellations must be received in writing either by e-mail (, by fax (210.568.4399), or by U.S. mail (11703 Huebner Rd, Ste 106488, San Antonio, TX 78230). No refunds will be made for requests received after that time. Refunds will be issued in the same form payment was made. Please allow two weeks for processing. Registrants who cancel will not receive course materials. We do not refund credit card fees or shipping costs. They will be deducted from the total amount of your refund. In addition, no refunds of examination fees are given for failure to take or pass the exam. Per TAC (Texas Administrative Code), Title 28 (Insurance), Part 1 (Texas Department Of Insurance), Chapter 19 (Agents' Licensing), Subchapter G (Licensing of Insurance Adjusters), Rule 19.601 (Fees for Examination)